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You have been redirected to this page because the Manxnet network has detected that a very high volume of email traffic being sent from your connection. This could potentially mean that a computer on your network is infected with a virus that is attempting to send email. In order to protect our other customers, your ability to send mail via SMTP has been temporarily suspended. You will be redirected to this page every 30 minutes until the attempted malicious traffic is stopped. Your Broadband connection will continue to work but the protocol(s) used by the SMTP (email) traffic will be stopped. This may also impact on normal internet use. Several viruses have their own SMTP (email) engine which then allows the virus to email itself out from your computer to lots of other addresses without you noticing, other than a possible slow-down of your computer. Please conduct a full up-to-date virus scan of your computer to isolate this issue. If you don’t have an up-to-date virus scanner installed, then please click here to run a free online virus scan. Once your computer has been cleaned, please click here to release your connection again. More information about common online security issues is available on our support pages at http://www.manxtelecom.com/support.aspx or call our Service Centre on 624 624 at any time if you need further advice. |
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